This page is to help customers make the most out of Tokyo Alley. For any general questions, questions about building, or about the electronics, read below.
Where can I access the latest version of the instruction manual?
Send us an email and we can help troubleshoot, as well as send you extra part. Please allow for some time while we send the package to you.
I have questions that aren't listed here. Where do I go?
We're here to help and also learn how to improve. Contact us at support@bookshelfmemories.com
I already installed the white lights and now want to install the two warm yellow lights. How do I do that?
View either the latest version of the instruciton manual, or the link above titled "changing light colors." You can do this at the start of the light installation, or after you are done, depending on the mood you want to have.
What are the yellow strips you provided to change the colors of the lights?
These are optional color changin strips, so that you can make some of your lights yellower. You don't need to use them, and many customers don't. You can just set them aside and use them for your next craft project if you'd like.
The wire nut came un screwed what do I do?
Sometimes during transit, the wire unt comes unscrewed from the bundle of wire. Simply screw the bundle of like colored wires back into the wire nut.
The wire nut is meant to twist wires from the same colors together for a connection. So the ends of the red wires should be connected, and only the ends of the black wires should be connected.
The circuit board has 2 prongs instead of four as shown in the instruction manual
Version 1 of the instruction manual showd a circuit board with four prongs. However, only two of the prongs are used to connect to the cables. So to make things easier, the circuit board was updated to only include two prongs. See our updated instruction manual for more.
